Terms & Privacy

PRIVACY POLICY

Any information that you submit to NamWel Tours is deemed confidential. We are a tour and Safari Company that utilizes this information purely for the purpose of compiling proposals as far as travel in Southern Africa is concerned.

Protecting users privacy is of utmost importance to us. Accordingly, we have developed this Privacy Policy in order to safeguard the user’s personal information, and to protect user’s confidential personal information. This privacy policy applies to all the web pages related to this website. Unless the context clearly indicates to the contrary, any term in this Privacy Policy will bear the same meaning as defined in any of our Terms and Conditions, Terms of Registration, or Conditions of Use, as applicable and appearing on this site.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website and online communication.


Personal Information

For purpose of this Privacy Policy, "personal information” means the user’s name, identity or passport number, physical address, postal address, e-mail address, telephone number/s, credit card details, or banking details. The site may also collect certain information about a user’s visit, such as: the name of the Internet service provider and the Internet Protocol (IP) address through which the user accesses the Internet; the date and time the user accesses the site; the pages that the user accesses while on the site; and the Internet address of the Web site from which the user linked directly to the site. This information is used to help improve the site, analyze trends, and administer the site.


What personal info do we collect ?

When filling out a form on our website, you may be asked to enter your name, email address, phone number, or other details to assist us in contacting you and customizing your experience. If you use a credit card to complete your transaction, this information is never entered into or stored on our website. This information is relayed via a secure e-mail server.

By registering on this site, accepting any of the Supplier’s Terms and Conditions, or submitting any personal information on the website, the user consents to our collection of personal information for the continued duration of the user’s relationship with us, subject to the limitations set out in this Privacy Policy.

 

What personal information or details do we collect ?

We may collect personal information when a user registers on the site, submits an application form, requests a quote, submits a message via the “Contact Us” facility, responds to a survey, or in any other manner or form submits personal information on the site. We may also collect personal information for purpose of improving our service offering and for the purpose of increasing service efficiency.

We may use encryption, firewalls and other security technology and procedures to help protect the confidentiality of user’s personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in our database.

 

Disclosure of Personal Information

We do not include or offer third party products or services on our website. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. We will also provide personal information to law enforcement and other competent authorities in response to lawful requests and where we believe that the disclosure of the information is necessary to institute legal proceedings against third parties. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

Cookies

We may from time to time make use of cookie technology, which comprises a small text file that is stored on the user’s computer's hard drive containing information about the user, so that the next time the user visits the website, the cookie is able to identify who the user is. This enables us to achieve our goal of providing a valuable online experience to our users. Users are, however, able to disable this cookie technology in the Internet browser.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url's [web addresses].

Users are advised to take caution and good judgement before clicking any shortened url's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.